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Tag: Food & Beverage

Keeping a Sense of Humor with Compliance

January 18, 2012 J. Jeff Kober

State regulations require shoes and shirt when you enter a public environment such as a restaurant. To that end, a…

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Posted in: Creativity & Innovation Filed under: Customer Service, Food & Beverage, Winning Compliance

Finally Inside an In-and-Out Burger

November 30, 2011 J. Jeff Kober 14 Comments

I had visited In-and-Out Burger several times over the years–especially on trips to California. But I had always gone through…

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Posted in: Customer Service Filed under: cleanliness, Customer Service, Food & Beverage, In-and-Out Burger, Millennial, quality

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