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Category: Leadership

Being Cordial

October 26, 2016 J. Jeff Kober 66 Comments

It seems that at this point in the election cycle, a topic like being cordial might seem past due. But…

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Posted in: Leadership Filed under: Cordial

Intrapreneur Vs. Entrepreneur

October 4, 2016 J. Jeff Kober 45 Comments

Many organizations want to experience the benefits of an internal culture that is entrepreneurial in nature. What they really want…

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Posted in: Leadership

Customer Advocacy: A Tale of Theme Parks

August 4, 2016 J. Jeff Kober 76 Comments

In a previous article, I spoke of customer advocacy in government. I spoke of different ways you could create greater advocacy.…

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Posted in: Leadership Filed under: Customer Advocacy, Disney, Disney's America, Disney's Animal Kingdom, Government, Sea World

Has Your Brand & Culture Gone Down the Toilet?

May 31, 2016 J. Jeff Kober 15 Comments

We tell our clients there is a key place where you can learn quickly so much about your brand and…

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Posted in: Leadership, Retail Filed under: Bob Evans, Brand, Culture, Disney, M&M Store, Postal Connection, quality, Restrooms, Retail

Separate Steering From Rowing

February 24, 2016 J. Jeff Kober 42 Comments

World-class organizations separate the work of rowing from steering. Too often, management and executives want to “pick up the paddles”…

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Posted in: Employee Engagement, Leadership Filed under: Ed Catmull, Nordstrom, Pixar, Separate Steering From Rowing, Soft Wiring

Declare Your Manifesto

February 22, 2016 J. Jeff Kober 52 Comments

In our previous post, we talked about the advantage of Soft Wiring. We want to share with you some important…

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Posted in: Leadership Filed under: Apple, Disney, Manifesto, Ritz-Carlton

How to Host Stand Up Meetings

February 18, 2016 J. Jeff Kober 1 Comment

In the previous post, we spoke about the idea that stand up meetings are needed to keep front and centered…

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Posted in: Employee Engagement, Leadership, Retail Filed under: Employee Engagement, Retail, Stand Up Meetings

Creating an Employee Engagement Strategy: Hosting Stand Up Meetings

February 17, 2016 J. Jeff Kober

In a previous post, we spoke about the fact that most leaders think an engagement strategy is important, but that…

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Posted in: Employee Engagement, Leadership Filed under: Employee Engagement, firefighters, Stand Up Meetings

Creating an Employee Engagement Strategy: Action Planning Sessions

January 25, 2016 J. Jeff Kober

Gallup has noted that 90% of leaders think an engagement strategy can have an impact on business success, but barely…

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Posted in: Employee Engagement, Leadership Filed under: Action Planning Sessions, Employee Engagement
Leading Great Groups

Leading Great Groups

February 23, 2015 J. Jeff Kober 20 Comments

Question: Who painted the Sistine Chapel? Of course it was Michelangelo. But it was also a crew of 13. We…

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Posted in: Employee Engagement, Leadership Filed under: Leadership, Teams, Teamwork

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