Perhaps one of my most frustrating experiences are front line employees who simply say: “That’s the policy, I’m just doing…
We wanted you to be the first to know: The 2nd edition of our successful book, Lead With Your Customer, is…
Overview Disney, Leadership and You by J. Jeff Kober is now available on Amazon. For those who have been touched by the…
Note: Sorry I haven’t had a post in a while. Here’s a brand new one! I hope to have more…
We’re announcing the return of a popular program, Perfecting the Customer Experience, to be held October 26 & 27, 2017…
I’m excited to announce that my newest book, Disney, Leadership & You, will be premiering at the D23 conference next…
In a previous post, we spoke of Blue Sky Goals. They not only allow you to dream big, but they…
Goal setting is so important. But in truth, there are many types of goals. In the next few posts, we’ll look at…
This week, I want to share an blog post written by Alex Berger. His post is a classified website that…
Greetings to a great new year! On a trip to Clearwater Beach, we ended up in a comedy of errors…
